Careers - Digital Marketing Specialist (Analytics Focused)


Who we are

Burst SMS is a global messaging provider, and one of the fastest growing technology companies in Australia. We pride ourselves on providing an easy-to-use online SMS platform with a focus on SMS marketing, improving CX, AI messaging, advanced SMS API solutions, and developing new mobile messaging innovations.

We are looking for a versatile Digital Marketing Specialist with strong passion for analytics to join our team. They will be based in our Canadian satellite office, working alongside our marketing team located inside the brand new Solo District 2 building in Burnaby.

Company culture

We are curious individuals who believe in five core values: teamwork, innovation, initiative, flexibility, and diversity. Every person is respected as a valuable contributor no matter their role. We listen to feedback, and action good ideas. We embrace new technology and are not afraid to implement change. Our goal is to enable all people to communicate with clarity. Instantly, anywhere, anytime.


Key responsibilities

Your role will be 60% data-oriented, and 40% traditional digital marketing. Your main responsibilities will include:

  • Analysing company-wide data via Heap Analytics

  • Finding trends, discovering opportunities, and catching data abnormalities

  • Compiling statistical reports, and presenting them to the team

  • Conducting market research and building bi-annual surveys

  • Test theories, and experiment with A/B tests to improve results

  • Content generation for analytic-oriented articles

  • Assist with launching and implementing new business concepts, and marketing strategies

  • Discovering and evaluating new potential mar-tech platforms

Skills, experience, and qualities:

  • 2-3 years of experience working in a SAAS based company

  • Strong writing skills

  • Experience using a general analytics platform such as Google Analytics or Adobe Analytics

  • Experience using an enterprise CRM such as HubSpot, Salesforce, Campaign Monitor, Active Campaign, Infusionsoft, Oracle Eloqua, or Zoho

  • Beginner’s knowledge of Adobe Photoshop and Adobe Illustrator

  • Basic HTML knowledge

Optional Skills:

  • Experience using an enterprise analytics platform such as Heap, Mix Panel, Domo, Woopra, IBM Watson, Amplitude, or Kiss Metrics

  • Experience implementing an enterprise analytics platform into a business from start to finish

The nitty gritty

  • Job type: 12 Month contract (extension likely upon annual review)

  • Compensation: $60,000/year (CDN)

  • Time off: 4 weeks paid vacation + 10 sick/personal days + Australian Holidays

  • Working hours: Sunday-Thursday (11:00am-7:30pm)

  • Location: Suite 900, 2025 Willingdon Ave, Burnaby BC

  • Amazing benefits: You will be part of global team, which has helped Burst SMS become the fastest growing company SMS company in the Asia-Pacific. You will be reporting to inclusive managers, who use an open-minded agile approach. Your voice will be heard, and you'll have the opportunity to grow and make impactful decisions.

    In addition to this you will also have:

    • Flexible working hours

    • Free gym access inside Solo District 2 (Fully stocked gym with a great view)

    • XL luxury showers + towel service

    • Secure bike storage + direct bike lane access right outside our office building

    • Access to a quality computer set-up, built to solid specifications

    • 24hr access to our professional co-working environment

    • Monthly company outings + themed days

    • Unlimited quality tea + coffee

    • Less than 5min walk from Brentwood station + bus stop directly outside the building

Let's get in touch

This is a fantastic opportunity for the right candidate, if this sounds like you, please send your resume to with the title "Re: Digital Marketing Specialist".