What is Email to SMS?

What is Email to SMS?

Email to SMS is a service that converts emails into text messages, changing the game for marketers in the process. Email to SMS combines the best of both worlds with the usability of email and the convenience of SMS.

Have we piqued your interest? Here’s why you should be rushing to set up an Email to SMS service for your business.

Why Email to SMS is ideal for your business

The benefit of using Email to SMS is that it allows you to manage SMS campaigns through your email client. Plus, there’s no need for you to learn anything new—it’s as simple as sending an email.

Burst SMS makes the process easy, as you just have to send an email to your desired mobile number followed by @transmitsms.com (e.g. 0438333061[at]transmitsms.com). When you send and receive SMS online via email, you’ll be able to see the conversation in your email (known as a two-way SMS thread).

You can even send a message to multiple recipients at once, yet receive individual responses that are stored as one-on-one chats. When you’re handling customer enquiries at volume, this can be a lifesaver.

If you invest in a dedicated virtual mobile number, even more functionality opens up for you. You’ll be able to send, receive, and respond to SMS enquiries all through your email inbox.

Other features you can expect with Email to SMS include:

  • Delivery, delay, and bounce reports

Enabling this option will let you know when a message has been delivered to the recipient’s phone, or if it has been delayed due to the handset being turned off, out of range, or otherwise disconnected.

  • Authorise email addresses

With Burst SMS, you’ll be able to authorise specific email addresses to use your account via our online Email SMS panel. You can also restrict the number of characters allowed per text message to enforce consistency and set reporting levels.

  • X-Header support

Developers or CRM users will be pleased to learn we include X-Header within Burst SMS. This feature lets you send all your messages to a single email address, setting the recipient and message as parameters in the body of the email.

How Email to SMS can save the day

  • Appointment confirmation

    Whether you run a medical clinic or a hair salon, missed appointments can seriously hurt your bottom line. Email to SMS makes it easy to remind clients of their appointments, with clients simply texting you their confirmation.

  • Recruitment

    Recruiters can find themselves messaging hundreds of people every week. Luckily, Email to SMS can alleviate some of this burden. You’ll be able to easily document and follow conversations between prospects and candidates, all via your preferred email client.

  • Customer service

    Good customer service often results in sending lengthy messages to customers to thoroughly resolve their concerns. Using Email to SMS for this task not only helps you manage the influx of messages but also allows the customer to respond quickly and casually, potentially resolving complaints faster than email.

Want to get started? Learn how with this Email to SMS tutorial.

Enjoy the best of both worlds with an Email to SMS service. Experience the benefits for yourself by trialling Burst SMS - there’s no credit card needed, and no obligations weighing you down.