What is Email to SMS?

What is Email to SMS?

Email to SMS is a service that converts emails into text messages, changing the game for marketers in the process. Email to SMS combines the best of both worlds with the usability of email and the convenience of SMS.

Have we piqued your interest? Here’s why you should be rushing to set up an Email to SMS service for your business.

Why Email to SMS is ideal for your business

The benefit of using Email to SMS is that it allows you to manage SMS campaigns through your email client. Plus, there’s no need for you to learn anything new—it’s as simple as sending an email.

Simple set-up

Burst SMS makes the process easy, as you just have to send an email to your desired mobile number followed by @transmitsms.com (e.g. 0438333061[at]transmitsms.com).

When you send and receive SMS online via email, you’ll be able to see the conversation all in one thread.

You can even send a message to multiple recipients at once, yet receive individual responses that are stored as separate threads. When you’re handling customer enquiries at volume, this can be a lifesaver.

If you invest in a dedicated virtual mobile number, even more functionality opens up for you.

Delivery, delay, and bounce reports

Enabling this option will let you know when a message has been delivered to the recipient’s phone or if it has been delayed due to the handset being turned off, out of range, or disconnected.

Authorise email addresses

With our bulk SMS platform, you’ll be able to authorise specific email addresses that can use your account via our online Email SMS panel. You can also restrict the number of characters allowed per text message to enforce consistency and set reporting levels.

X-Header support

Developers or CRM users will be pleased to learn we include X-Header. This feature lets you send all your messages to a single email address, setting the recipient and message as parameters in the body of the email.

Email to SMS use cases

Appointment confirmation

Whether you run a medical clinic or a hair salon, missed appointments can seriously hurt your bottom line. Email to SMS makes it easy to remind clients of their appointments, with clients simply texting you their confirmation.


Recruiters can find themselves messaging hundreds of people every week. Luckily, Email to SMS can alleviate some of this burden. You’ll be able to easily document and follow conversations between prospects and candidates, all via your preferred email client.

Customer service

Good customer service often results in sending lengthy messages to customers to thoroughly resolve their concerns. Using Email to SMS for this task not only helps you manage the influx of messages but also allows the customer to respond quickly and casually, potentially resolving complaints faster than email.

Want to get started? Learn how with this Email to SMS tutorial.

Enjoy the best of both worlds with an Email to SMS service. Experience the benefits for yourself by trialling Burst SMS - there’s no credit card needed, and no obligations weighing you down.