[New Integration] Burst SMS integrates with Zoho CRM

[New Integration] Burst SMS integrates with Zoho CRM
We’re excited to announce a new Burst SMS extension in Zoho Marketplace. Developed by Oscillosoft, this extension enables you to send individual or bulk SMS messages from Zoho CRM’s leads, contacts, and potentials modules. Automation rules can also be set up to help you schedule messages, which can be handy for things like drip campaigns and appointment reminders. All SMS replies and opt-outs are stored in Zoho’s contact records.

Key Features:

  • Send and receive SMS with alerts to customers from the leads, contacts, and potentials modules
  • Full SMS history of event reminders and alerts
  • Instant SMS, scheduled SMS feature, and event reminder workflow
  • Provides field merging option from the CRM Module in the SMS Template and an opt out option for the receiver