State of SMS Reports

Want to learn about the latest industry trends, benchmarks, and statistics?
Download and read our free State of SMS reports. 


To help you stay on top of the world of SMS, we put together our fourth annual State of SMS report. It’s packed with insightful industry trends, benchmarks, and statistics to help inform your future SMS marketing campaigns and mobile marketing strategy.

Looking back at 2017, predictions were quite scripted for the SMS industry. Major industry predictions for 2017 included: increased automation usage, more SMS integrations, more creative uses of SMS API’s, and higher SMS volumes for businesses.

Each year, technology becomes more integrated into our lives. This is especially true for mobile devices. According to Nielsen, 53% of global consumers feel anxious when their mobile device isn’t nearby.

Some say that SMS is fading, but the truth is that people are just scratching the surface on what they can do with it. Throughout this year of growth, we have collected a pool of intriguing data.



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